***Terms of Use Addition 1/1/2025 - SMS Terms, Conditions, and Privacy

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process
will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from [Company Name], you may
receive messages related to the following:

Appointment Reminders, Billing Reminders, Confirmations of Services Completed

Example: "Hello, this is a friendly reminder of your upcoming
utility appointment with [Team Member] on [Date] at [Time]. Reply STOP to
opt out of SMS messaging at any time."

3- Message Frequency
Message frequency may vary depending on the type of communication. For example,
you may receive up to 2 SMS messages per week related to your
upcoming appointment or existing account.

Example:

"Message frequency may vary. You may receive up to 2 SMS messages per week
regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on
your carrier’s pricing plan. These fees may vary if the message is sent
domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Five Star Utilities in the following
ways:

Verbally, during a conversation or by submitting an online form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply
reply "STOP" to any SMS message you receive. Alternatively, you can
contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or,
you can get help directly from us by visting Contact Us

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply. You can opt-out at any time by texting "STOP." For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages. Message frequency may vary